At Amenity Clinic, we offer both LINE online appointment booking and on-site registration for your convenience. Whether you’re a first-time patient or returning for a follow-up, we are committed to providing a smooth and patient-centered experience.
Registration Methods: ✅ LINE appointment (advance only; no same-day booking) ✅ On-site registration
Early Check-in Recommended: If you made a LINE reservation, please arrive at least 5 numbers earlier to check in. Missed numbers will be rearranged based on check-in order.
Check-in Timeframe: We recommend all follow-up patients check inwithin 40 minutesafter clinic opens to ensure proper scheduling.
Please Note: Suggested check-in time ≠ actual consultation time. Waiting times may vary depending on patient conditions.
🧾 First-time Appointment Rules
First-time patients must reserve in advance. Limited slots are available: ✅ Via LINE or phone ✅ Or visit the front desk at the start of clinic hours (limited walk-in slots held)
LINE Reservation Confirmation Required: Appointment is only confirmed after LINE staff verifies department, date, and time. Do not assume booking is complete without confirmation.
First-time Appointment Hours:
Morning: 9:30AM–11:00AM
Afternoon: 3:30PM–5:00PM
Evening: 7:00PM–8:30PM
Time Required:
Adult: ~30 minutes
Children/Teenagers:At least 40 minutes (⚠️ No walk-ins for child/adolescent first visits. LINE or phone reservation required.)
🕐 On-the-Day Visit Tips
To minimize waiting time, avoid visiting during peak periods:
Monday morning sessions
The day before and after long weekends
One week before and three days after Lunar New Year
Test Scheduling Tips:
Blood tests: Avoid Monday & Saturday mornings
Ultrasound with Dr. Wei-Ting: Avoid Wednesday & Saturday mornings. ✅ Afternoon or evening sessions recommended for more detailed explanations.
If the number of waiting patients is too high, registration may close early. Your understanding is appreciated.
👨👩👧👦 Special Populations & Policies
Children/Teen first-time visits:Must book in advance. No walk-in available.
Patients not seen for 1+ year: Treated as new patients. Please reserve accordingly.
In-person consultations required: We do not accept substitute/representative consultations unless pre-approved under special circumstances.
✅ Best Appointment Timing Recommendations
Category
Avoid These Times
General Visit
Monday mornings, before/after holidays, before/after Lunar New Year
Blood Tests
Monday and Saturday mornings
Ultrasound (Dr. Wei-Ting)
Wednesday and Saturday mornings
🕰 Choosing afternoon or evening clinics allows more time for thorough evaluation and discussion.
❓ Frequently Asked Questions (FAQ)
Q1: Does a LINE reservation mean my appointment is confirmed?
A: No. Your appointment is only confirmed once our staff contacts you and verifies department, date, and time.
Q2: What if I miss my number?
A: Please check in immediately. Our staff will rearrange your slot based on the current queue.
Q3: Can I walk in for a first-time visit?
A: First-time visits are by reservation only. Limited walk-in slots may be available depending on the day.
Q4: Can I walk in for my child’s first-time visit?
A: No. Due to the extended evaluation time required, advance reservation is mandatory.
Q5: I haven’t returned in over a year. Am I a new patient?
A: Yes. If over 12 months have passed, your next visit is considered a first-time visit.
Q6: Can I send someone else to consult for me?
A: Generally no. All patients are expected to consult in person, except under specific approved circumstances.
Q7: What specialty clinics does Amenity Clinic offer?
A: We offer combined specialty services such as Brain Health, Stress & Chronic Disease Management, Sleep Health, and more. One-stop care, personalized for your needs.